Cancellation Rules

You have the right to cancel your purchase within 14 days according to the Swedish
Distance Selling Act, starting from the day you placed your order, completed payment, and received confirmation.
This also applies to course bookings or reservations via invoice.
Please note: does not apply to gift cards that have already been issued or sold.

Binding after withdrawal period

After the 14-day withdrawal period, your booking becomes binding, which applies once the booking and payment have been completed, the reservation confirmed, or the registration fee paid.
This counts as a confirmation of your course place.
For invoice payments, the full course fee must be paid at least 2 months before the course start.

Cancellation must be made in writing by e-mail. courses@visitsagaliden.se
If you are unable to attend, your place can be transferred to another participant free of charge.
In certain cases, it is possible to rebook to another course up to 3 months before the course start, subject to availability.

Forging Courses

Cancellation earlier than 1 month before the course: full refund minus a cancellation fee of 895 SEK.
Cancellation 4–2 weeks before the course: 50 % of the course fee charged.
Cancellation 2–0 weeks before the course: 100 % of the course fee charged.

Timber Framing Course

At registration, a registration fee of 10 % of the course fee applies, which is not refunded in case of cancellation.
If you cancel earlier than 6 weeks before the course start, the remaining course fee will be refunded in full.
If cancellation occurs more than 45 days before the course start, the registration fee can instead be used as credit for a future course, subject to availability.
Cancellation 6–3 weeks before the course start: 50 % of the course fee charged.
Cancellation 3–0 weeks before the course start: 100 % of the course fee charged.
The remaining course fee will be refunded according to the above rules.

In case of illness, the course can be rebooked free of charge upon presentation of a medical certificate.
For circumstances beyond your control (e.g., sudden illness), free cancellation minus any applicable fees applies, with a medical certificate.

We reserve the right to cancel a course, for example if there are too few participants.
If a course is cancelled, you will be offered rebooking to another course or a full refund of the course fee.
o further compensation beyond the course fee will be paid.