CANCELLATION RULES

Courses at Gränsfors Bruk 2025

RIGHT OF WITHDRAWAL AND CANCELLATION

As a customer, you have the right to cancel your purchase within 14 days, in accordance with the Swedish law, Distance Contracts Act. The time limit for the right of withdrawal begins to apply from the day you placed your order, completed your purchase and received a confirmation of the purchase. This also applies when booking/reserving a course by payment by invoice.

Please note that the right of withdrawal does not apply to gift cards that have already been sent out/sold.

The registration is binding for you as soon as the booking and payment have gone through, alternatively you have received a reservation and an invoice has been sent out – a confirmation of admission to the course.

When paying by invoice, the course must be paid for at least 2 months before the start of the course.

CANCELLATION

Cancellation must always be made in writing by e-mail to courses@visitsagaliden.se
In case of inability to attend the course, the place can be transferred to another person free of charge.

Under certain circumstances, rebooking may be done up to 3 months before the start of the course, if there is availability on another course.

  • In case of cancellation more than 1 month before the start of the course, the entire course fee will be refunded in its entirety with a deduction for a cancellation fee for administrative costs/reserving a place of SEK 850.
  • In case of cancellation 2-4 weeks before the start of the course, 50% of the course fee is nonrefundable.
  • In case of cancellation less than 2 weeks before the start of the course, 100% of the course fee is nonrefundable.
  • In case of cancellation due to illness, you can rebook to a later course date free of charge on presentation of a doctor’s note.
  • If you have to cancel the course due to circumstances beyond your control, for example acute illness, free cancellation applies minus a cancellation fee upon presentation of a doctor’s note.

CANCELED COURSE

We reserve the right to cancel a course without reservation, for example if a course has too few registrations. In such cases, you are offered to rebook to another course or have the course fee refunded in full.

Reimbursements in addition to the course fee are not provided.